Privacy Notice

Controller and privacy contact

Nuna is operated by Alibi Apps. For privacy requests, contact support@nunaapp.com. Nuna may publish additional controller and privacy contact details as its privacy program evolves.

What Nuna stores locally

Nuna is designed as a local-first app. Child profiles, development logs, chat history, vault files, and exports are primarily stored on your device or in your chosen local storage location.

If you enable encryption, vault data is protected by the password you choose. Nuna cannot recover a forgotten vault password.

What Nuna may process in backend services

• Account data, such as email address, Supabase user id, plan, billing status, timestamps, and feature flags.
• Billing metadata from Stripe, such as subscription id, plan state, renewal or cancellation status, and checkout/portal events.
• Daily chat usage counters for authenticated Free plan accounts. These counters store counts only, not message content.
• AI chat requests, when you choose to use AI features. Relevant profile, log, and conversation context may be sent to the AI provider so Nuna can answer your request.
• Support communications you send to Nuna, including your email address and the contents of your message.

Purposes and legal bases

• Provide the app, local vault, account, billing, and support features.
• Protect security, prevent abuse, operate rate limits, and maintain service reliability.
• Process subscriptions, payments, cancellations, and customer support requests.
• Provide AI-assisted chat only when the user chooses to use AI and has accepted the AI notice or consent flow available in the app.
• Comply with legal obligations and preserve minimal records needed for audits, security, billing, deletion, or dispute handling.

Sensitive child data

Nuna may contain sensitive information about a child, including health, development, growth, feeding, sleep, school, behavior, and family context. Use Nuna only if you are the parent, guardian, or otherwise authorized caregiver.

Do not use Nuna for emergencies. Do not enter unnecessary personal data about other people.

International transfers and processors

Some providers may process data outside Brazil. See the Processor and International Transfer List for provider roles, purposes, and regions.

Retention

Local vault data remains on your device until you delete it, clear browser/app storage, export it, or remove the app. Account and billing metadata are retained while your account is active and for the minimum period needed for security, legal, tax, billing, and support purposes.

Nuna will keep retention details proportionate to each data category and will update this notice as more detailed schedules are finalized.

Your LGPD rights

• Confirm whether Nuna processes your personal data.
• Access, correct, anonymize, block, or delete data where applicable.
• Request portability and information about sharing with processors.
• Revoke consent where processing depends on consent.
• Ask questions or submit a privacy request through support@nunaapp.com.